A closed loop, not a checklist.
Every module in Quplex exists to move work through this loop. Nothing skips a step, and nothing closes without proof it actually worked.
Define & Train
Define, Train
Turn how work should happen into an SOP, then teach it.
Execute & Check
Execute, Check
Scheduled work is completed and every submission is scored and evidenced.
Detect & Correct
Detect, Assess risk, Correct
Failures and patterns become risk-scored issues with a CAPA plan.
Verify & Close
Improve, Verify, Close
Fixes are proven to work before the record closes.
Define & Train
Define, Train
Turn how work should happen into an SOP, then teach it.
Execute & Check
Execute, Check
Scheduled work is completed and every submission is scored and evidenced.
Detect & Correct
Detect, Assess risk, Correct
Failures and patterns become risk-scored issues with a CAPA plan.
Verify & Close
Improve, Verify, Close
Fixes are proven to work before the record closes.
All ten steps
Every step, in full
The four phases above, expanded into the exact ten steps that move a record through the loop.
- 1
Define
Turn how work should happen into a controlled SOP, policy, or checklist - versioned and searchable.
- 2
Train
Generate a short lesson and quiz from the approved SOP so staff actually learn it, not just sign it.
- 3
Execute
Staff complete scheduled rounds, checklists, and forms on the exact published version - manually or with reviewed AI assistance.
- 4
Check
Every submission is scored and evidenced: photos, notes, and pass/fail against the real standard.
- 5
Detect
A failed answer, missed round, or repeated pattern creates a linked Issue automatically - nothing falls through WhatsApp.
- 6
Assess risk
Severity and likelihood are scored against your configured risk matrix, so high-risk issues can't hide in a backlog.
- 7
Correct
Investigate root cause and build a CAPA plan with owners, due dates, and required evidence.
- 8
Improve controlled content
A CAPA action can update the SOP, the form, or the training - as a reviewable draft, published through the normal approval flow.
- 9
Verify effectiveness
Before closing, prove the fix worked using real follow-up results - not a checkbox.
- 10
Close
The full chain - SOP, training, issue, CAPA, evidence - stays linked and auditable, permanently.
Why it's safe to automate
AI accelerates the loop. It never owns the record.
These four principles govern every AI feature in Quplex, from drafting an SOP to detecting a recurring pattern.
Manual completeness
Every AI-assisted workflow has a usable manual path. AI accelerates the loop; it never gates it.
Human accountability
AI cannot publish, assign, approve, close, or delete an official record by itself - ever.
Evidence before claims
Findings and recommendations link to their supporting records, not to a confident-sounding summary.
Historical truth
Published versions and completed records are never silently rewritten - only amended, traceably.
Want to see it run on your process?
Join the waitlist and we'll reach out as pilot spots open up.