A closed loop, not a checklist.
Every module in Quplex exists to move work through this loop. Nothing skips a step, and nothing closes without proof it actually worked.
Define & Train
Define, Train
Turn how work should happen into an SOP, then teach it.
Execute & Check
Execute, Check
Scheduled work is completed and every submission is scored and evidenced.
Detect & Correct
Detect, Assess risk, Correct
Failures and patterns become risk-scored issues with a CAPA plan.
Verify & Close
Improve, Verify, Close
Fixes are proven to work before the record closes.
Define & Train
Define, Train
Turn how work should happen into an SOP, then teach it.
Execute & Check
Execute, Check
Scheduled work is completed and every submission is scored and evidenced.
Detect & Correct
Detect, Assess risk, Correct
Failures and patterns become risk-scored issues with a CAPA plan.
Verify & Close
Improve, Verify, Close
Fixes are proven to work before the record closes.
All ten steps
Every step, in full
The four phases above, expanded into the exact ten steps that move a record through the loop.
- 1
Define
Turn how work should happen into a controlled SOP, policy, or checklist - versioned and searchable.
- 2
Train
Generate a short lesson and quiz from the approved SOP so staff actually learn it, not just sign it.
- 3
Execute
Staff complete scheduled rounds, checklists, and forms on the exact published version - manually or with reviewed AI assistance.
- 4
Check
Every submission is scored and evidenced: photos, notes, and pass/fail against the real standard.
- 5
Detect
Quplex notices a failed check, a missed round, or a pattern repeating across records, and raises it as one tracked issue - nothing gets lost in a group chat.
- 6
Assess risk
Quplex scores severity and likelihood against your configured risk matrix, so a high-risk issue can't quietly sit in a backlog.
- 7
Correct
Quplex investigates what's really causing the problem and prepares a fix - owners, due dates, and the evidence needed to prove it's done. This is your corrective-action (CAPA) plan.
- 8
Improve controlled content
Quplex can prepare an update to the process, the form, or the training behind the issue - as a draft a manager reviews and approves before it goes live.
- 9
Verify effectiveness
Quplex follows up and checks the real results before anyone closes the issue - not just a checkbox saying it's done.
- 10
Close
The full chain - SOP, training, issue, CAPA, evidence - stays linked and auditable, permanently.
Why it's safe to automate
AI accelerates the loop. It never owns the record.
These four principles govern every AI feature in Quplex, from drafting an SOP to detecting a recurring pattern.
Manual completeness
Every AI-assisted workflow has a usable manual path. AI accelerates the loop; it never gates it.
Human accountability
AI cannot publish, assign, approve, close, or delete an official record by itself - ever.
Evidence before claims
Findings and recommendations link to their supporting records, not to a confident-sounding summary.
Historical truth
Published versions and completed records are never silently rewritten - only amended, traceably.
Want to see it run on your process?
Join the waitlist and we'll reach out as pilot spots open up.